With the increasing use of smartphones, mobile internet and new technologies, the customer is evolving at a fast pace. To provide this customer with a best-in-class service experience, Vodafone India has introduced its third Global Design Store in the city. Located at Juhu Princess, Juhu Tara Road, in Mumbai, Vodafone’s Global Design Store is in line with Vodafone’s “Retail of Tomorrow” initiative to deliver an unmatched retail experience to its customers.
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The store was inaugurated by Vivek Mathur, Chief Commercial Officer, Vodafone India.
Arvind Vohra, Business Head – Mumbai, Vodafone India, said, “We, at Vodafone, strive to create innovative ways to engage with our customers and provide best-in-class experience. In our endeavour to delight our customers, we are extremely pleased to announce the opening of the third Vodafone Global Design Store in Mumbai, an industry first retail initiative. The launch of our new global design format store in the city today, is a key step forward in bringing a globally best retail experience to our esteemed customers in Mumbai.”
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The new Vodafone Global Design Store retail concept is designed and equipped to be warm and customer friendly, to meet the evolving needs and expectations of the customers. The store offers live and engaging retail experience of Vodafone’s wide range of products and services.
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This store has been specifically adapted and customized after testing and validating a full suite of customer insights, which are relevant to customer needs in India.
