XL- Huawei announces strategic agreement
Huawei has been selected by PT XL Axiata Tbk (XL) as partner to manage its telecommunications network. This agreement allows XL to offer better network and service quality to its fast growing over 40 million customers base whilst Huawei manages the network.
Huawei will take complete responsibility for the multi-vendor and multi-technology network. The scope of work encompasses end-to-end network management including multi-vendor operations and maintenance, network performance management, field operations, 24/7 network assurance, spare parts management and customer problem management.
Hasnul Suhaimi, President Director, XL said, "This strategic agreement with Huawei allows us to focus on our core business to offer new and innovative services whilst improving the network quality. This will allow us to differentiate ourselves to compete successfully in the market and help us address the future challenges."
Dr. Liang Hua, President, Global Technical Services, Huawei, said, "Managed Services is a strategic business for Huawei. We have invested in all aspects of Managed Services to ensure we support and offer the best services to our customers. Through our global business platforms we are able to deliver operational excellence resulting in better end user experience, customer satisfaction and network quality. We will continue to invest to cater for the future needs of our customers and to support Huawei's immense growth in managed services."
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