GlobalLogic named leader in Everest Group's 2024 PEAK Matrix Assessment

GlobalLogic, a Hitachi group company, has been recognized as a Leader in the Software Operations category of Everest Group’s "Key Verticals, Value Chain Elements, and Nearshore Delivery Software Product Engineering Services PEAK Matrix Assessment 2024." This recognition reinforces GlobalLogic’s position as a global leader in innovative software engineering services. The assessment evaluates service providers across various key verticals, value chain elements, and nearshore delivery, highlighting the top performers in the software engineering sector. In addition to Software Operations, GlobalLogic has earned Leader status in multiple other categories, including LATAM, CEE, and more.

The Key Verticals, Value Chain Elements, and Nearshore Delivery Software Product Engineering PEAK Matrix Assessment rigorously evaluates engineering service providers based on market impact, overall capabilities, and vertical-specific expertise. GlobalLogic's leadership position highlights its strengths in designing new digital experiences, developing cutting-edge digital products, and driving client revenue growth. As a recognized Leader, GlobalLogic joins a select group of engineering service providers distinguished by their diverse capabilities, long-standing client relationships, and robust growth.

“GlobalLogic has been recognized as a Leader in the Operations-specific Software Product Engineering Services PEAK Matrix Assessment 2024. It has demonstrated strong revenue growth in its software operations services portfolio, driven by large engagement wins,” says Mayank Maria, Vice President at Everest Group. “The firm has robust service offerings around both performance monitoring and issue remediation phases and lays strong emphasis on emerging themes such as observability and AIOps. GlobalLogic’s software operations clients appreciate its strong technical capabilities, quick team ramp-up - particularly across offshore locations - and effective relationship management practices.”

Everest Group notes that Leaders in this space demonstrate the ability to consolidate engagements across the software value chain, maintain strong growth momentum, and invest strategically in areas like automation, monitoring, and support. These strengths are further amplified by strategic partnerships with key technology leaders and hyperscalers focusing on generative AI-driven cloud modernization. GlobalLogic also leverages partnerships with top global Fortune 500 companies to provide clients with a comprehensive range of solutions.

Notable engagements include:

·       Leading an ad-tech firm to modernize its demand-side platform, resulting in significant improvements in performance, scalability, and user experience. The project encompassed UI modernization, implementation of cookie-less advertising solutions, QPS reduction for optimized efficiency, and migration to a modern, cloud-native architecture using Kubernetes and Ethos.

·       Partnering with a major US tech firm to enhance real-time incident creation and monitoring for their transit analytics tools. By leveraging advanced monitoring techniques, including analyzing social media and relevant websites every 10-15 minutes, GlobalLogic enabled the client to proactively alert users about service disruptions, significantly improving reliability and customer satisfaction.

GlobalLogic continues to invest in key areas like AI, intelligent engineering, and talent development, including the establishment of three next-generation CoEs focused on Performance, Intelligent Process Automation, and Generative AI.

“We’re pleased to be recognized as a Leader by Everest Group in the Operations-specific Software Product Engineering Services PEAK Matrix,” said Sumit Sood, COO and Head of Engineering at GlobalLogic. “This acknowledgment, especially in the area of emerging themes around AI, speaks to our commitment to delivering innovative software operations solutions for our clients globally. We’re dedicated to continuing to evolve and strengthen our intelligent engineering capabilities to offer improved next-generation solutions and services for enterprises.”

In addition to organic growth, GlobalLogic has made strategic acquisitions to further enhance its capabilities and expand its market reach, including Katzion (automotive solutions), Sidero (modernization and cloud-native expertise), Hexacta (software development and data engineering), Fortech (digital engineering services) and Mobiveil (specialized embedded engineering). These investments, along with these key partnerships, enable GlobalLogic to offer a comprehensive suite of solutions and services that address the evolving needs of enterprises. The company has also developed niche IP, including AI-based virtual assistants and NLP-based error classification, to further strengthen its capabilities.