UiPath expands the power of AI with agentic automation

UiPath has announced its new vision and strategic direction centered on the next evolution of enterprise automation – agentic automation.

Agentic automation will use both robots and agents to complete work tasks. Robots are best for automating repetitive and rule-based tasks, improving efficiency, and reducing manual effort, while agents are best at adapting to changes, making intelligent decisions, and handling complex and dynamic processes. The combination of robots and agents extends the scope and impact of automation, unlocking business growth and empowering employees to focus on higher-value work. Agents complete critical business processes and tasks that were not previously possible to automate due to their ability to act independently and make dynamic decisions.

“Agentic automation is the natural evolution of RPA,” said Daniel Dines, Founder and CEO. “Since our inception, we have helped our customers revolutionize their businesses by emulating humans through robotic process automation. Now, we’re advancing enterprise automation with agents, allowing customers to automate entire end-to-end processes and orchestrate workflows seamlessly. The result is more substantial business outcomes, greater productivity, and more customer-facing direct benefits from automation.”

Agents can make use of the millions of automations developed by UiPath customers and leverage the same ecosystem of tools that enables these automations to integrate reliably with thousands of enterprise business applications. Agents benefit from the governance and control provided by the UiPath Platform and the precision-oriented robots that perform with high reliability as well as human-in-the-loop capabilities for critical decisions.

Maximizing the value of agentic workflows requires orchestration between agents, robots, humans, and models, but the complexity of integrating often-unpredictable models into business-critical workflows can be challenging. UiPath will address these challenges with agentic orchestration: a process that enables the design, implementation, operation, monitoring, and optimization of complex business processes from start to finish. Customers can manage the end-to-end process lifecycle—automation, intelligent process insights, modeling, monitoring, and management—all in one platform, allowing automation, AI agents, and humans to work together for better outcomes. By understanding all roles and responsibilities in workflows, agentic orchestration can ensure compliance and deterministic outcomes with the dynamic adaptability allowed by agents.

“Agentic automation will rapidly become the primary mechanism to converge AI with rules-based technologies to automate and augment knowledge work," said Maureen Fleming at IDC. "The combination of GenAI and AI agents represents the first-time knowledge workers will meaningfully gain the benefits of business automation to help them do their jobs, creating the next level of value from automation across enterprises."

UiPath also announced the launch of Autopilot for everyone - a cross-platform, GenAI conversational agent that helps every employee enhance productivity at work. Autopilot for everyone allows end users to take full advantage of UiPath’s agents and workflow automations, enabling any employee, regardless of technical ability, to complete complex tasks ranging from getting answers grounded with their own organization’s data, analyzing documents, automating copy-paste into apps, and running automations. Autopilot for everyone provides an intuitive LLM-based conversational experience, customizable prompts, vast automation libraries, and leverages specialized AI models for specific tasks such as document understanding and semantic copy-paste.

Customers also benefit from UiPath security and governance: Autopilot is built on the UiPath AI Trust Layer that enables organizations to easily manage and govern the rollout and data usage of AI models. It is a cross-platform solution that works on both Windows and Mac.